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Guide · 10 min read

AI knowledge transfer, done responsibly

Grounding, review before trust, permissions, and citations: what it takes for AI to safely help with real company knowledge.

AI cannot safely help with real work if the context was never captured, or if it answers from unverified sources. Responsible AI knowledge transfer rests on four commitments.

Every answer cites the file, ticket, or interview behind it.

Grounding

Every answer should be grounded in real source material, never invented company history.

Review before trust

Company memory is not a pile of unverified answers. A human approves what becomes trusted knowledge before anyone relies on it.

Human review decides what becomes trusted knowledge before it is shared.

Permissions and citations

  • Retrieval is permission-aware, scoped to who is asking
  • Every answer cites its source so it can be verified
  • Sensitive context can be restricted or redacted
Fera

Capture what your company can't afford to lose.

A focused walkthrough built on your scenario: the role, project, or system your team can least afford to lose, and what keeping it looks like.

No pressure and no obligation. Just a clear look at how it works.